How sharing works
Book a shared shuttle for your group and others heading your way the same day can join it, up to 8 people in the vehicle. Everyone pays an equal share of the fare, from £3.63 each, so the price drops as people join. Nothing is taken until 2 hours before pickup.
Your shuttle is a licensed private hire car run by Premier Taxis Salisbury.
Four steps
Nobody joins? Full refund, unless you choose to go private. If nobody has joined you 2 hours before pickup, it doesn’t run and you pay nothing. Your hold is released in full and we email to let you know. If you’d rather keep it as the whole vehicle, tick “I’d rather go private if nobody joins”: your shuttle then goes ahead as a private one and you pay the difference, so £16.75 for the whole vehicle in total. You can change your mind on your trip page until 2 hours before pickup.
1
Choose Shared shuttle. Pick the day and a pickup time, or join a shuttle that’s already going.
2
We hold your price. We hold the price you chose on your card. Nothing is taken yet, and your final price can only be the same or lower.
3
Others join your shuttle. People heading your way the same day, up to 8 in the vehicle, in groups of any size. We email you each time someone joins.
4
Your price drops as people join. Everyone pays an equal share of the fare, plus one booking fee per booking (from £3.63 each). 2 hours before pickup we take your final price and release the rest of the hold.
Run by Premier Taxis Salisbury, licensed by Wiltshire Council. Fixed price, no surprises.
Questions
Share a shuttle and everyone in it pays an equal share of the fare: £7.50 each for 2 people, £5.00 each for 3, down to £1.88 each for 8. Each booking adds a £1.75 booking fee. Your group never pays more than £9.25 for 1 person, £11.75 for 2 or £13.00 for 3, booking fee included. A private shuttle is £16.75 for up to 8 people. That is all you pay.
Nobody joins? Full refund, unless you choose to go private. If nobody has joined you 2 hours before pickup, it doesn’t run and you pay nothing. Your hold is released in full and we email to let you know. If you’d rather keep it as the whole vehicle, tick “I’d rather go private if nobody joins”: your shuttle then goes ahead as a private one and you pay the difference, so £16.75 for the whole vehicle in total. You can change your mind on your trip page until 2 hours before pickup.
Yes. Up to 30 minutes before pickup you can still start a shared shuttle. We hold the whole vehicle price, and your shuttle always runs. Anyone who joins before 30 minutes before pickup lowers your price, and we refund the difference. Because it always runs, it can’t be cancelled once booked.
A shared shuttle is free to cancel from your trip page until 2 hours before pickup, whether you started it or joined it, and the hold on your card is released in full. Everyone else’s price goes back up, but never above what they were first held at. After that it’s non refundable, because the final price is set then. If you miss your shuttle, you can hop on a later one that day with free seats at no extra cost. A private shuttle is free to cancel up to 24 hours before pickup. If nobody joins, the shuttle can’t run, or we or the firm cancel, you get every penny back.
More than 2 hours before pickup you can change to another shuttle for free from your trip page, and everyone on both shuttles is told their new price. Within 2 hours, including if your train is late, your seat is paid for. If you miss your shuttle, you can hop on a later shuttle that day with free seats at no extra cost, and you don’t change its price for anyone. If no later shuttle has free seats, you book a new one at the normal price.
Related pages
Checked 21 October 2026.
Shared from £3.63 each
Private £16.75 a vehicle
Book a shuttle